Ojai, CA

Objective

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HEATHER LORE

805.744.8510

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Experience Nordman Cormany Hair & Compton LLP

  hlore@asu.edu

I am seeking a library, research, sociological, administrative, training, or technical position that provides

a fixed, part-time schedule in mornings and early afternoons on weekdays.

Law Firm

* 805.988.8384

2005 - present

Management

Delegate IT tasks * Review IT staff performance * Research and analyze current and

prospective technology and costs, report on results and recommend direction * Audit data *

License and warranty renewals * Annual project and budget report * Advise and write

technology policies * Plan and implement projects * Process staffing changes

IT Specialist

Provide software and hardware installation, training, and error recovery * Troubleshoot system,

PDA and software issues * Build and deploy system images * Code VBA macros for Word *

Maintain documentation on IT procedures and reference * Maintain litigation and DMS

databases * Support and administer BES, PBX, Zeacom voicemail, ProLaw SQL and Rightfax

desktop faxing systems * Maintain website * Administer security provisions * Provide

management support * Proofread communications

Tobin Lucks Law Firm

* Woodland Hills, CA

Systems Administrator/Database Administrator *

*

818.226.3400

1998 - 2003

* Recommend and purchase software and hardware * Troubleshoot and maintain software *

Troubleshoot and configure network: Terminate wiring, Windows 2000 Professional Server,

Cisco routers

database

with case management database *

Blanc & Otus

Office Coordinator

1997 - 1998

* Plan, configure, implement and support HR and case management

* Write simple SQL queries and code templates for word processing integration

Inventory control

Public Relations Firm

*

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Cambridge, MA 617.225.9990

* Troubleshoot networking, printing and software in NT Server environment with both Windows

and Mac clients * Manage vendor relations, new employee preparations and orientation *

Implement emerging policies and procedures * Maintain accounting records, PR records and

office organization * Prepare marketing and PR materials * Enter time and billing

QuickStart Technologies An Authorized Microsoft Training Center

General Operations

*

1995 - 1997

* 310.264.7770

*Configure PCs for classes and setup hardware on guided emergency basis * Maintain vendor

relations, record keeping, invoice procedures, tenant/landlord relationship, petty cash * Handle

client confirmations, contact and orientation

Education Arizona State University 2012 - present

Sociology

Ventura Community College AA – GLAS * 2001, 2003 - 2004

Java, C++, PL/SQL +, Sociology

University of Michigan 1992 - 1994

English Major, Spanish Minor

Skills

Windows 95 through Windows 8, Windows 2000/2003 Server; Microsoft Word, Excel, Publisher, Access;

Corel WordPerfect; Adobe Dreamworks, GoLive, Illustrator, PhotoShop; Ulead PhotoImpact; Legal

Solutions Plus; A1Law Case Management; Ascentis HR Office; ProLaw; Worldox, Rightfax, Zeacom,

BES, PBX Systems, C++, SQL +, PL/SQL, Java, VBA and more

References Robert Arreguin: 661.977.9696

Rebekah Buley: 805.646.2489

William Hair: 805.340.9296

Rose Herrera: 702.466.4706

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Santa Monica, CA